Current eBay return policy
The seller policy retrieved on October 22, 2026 states that working items have a 30-day return period, free U.S. return shipping, and no restocking fees.
For parts or repair items, the policy states that change-of-mind returns are not available unless offered in the listing or required by law. eBay Money Back Guarantee and applicable consumer rights remain relevant.
Review the active item listing for the terms applicable to your purchase. The listing, your order details, and marketplace processes govern the request.
Start with your order
Use your eBay purchase history to request help or begin a return. Keep the item, packaging, and included accessories until you have instructions.
Direct website sales
No direct website checkout is active. A separate direct-sales return and refund policy has not been approved.